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Frequently Asked Questions

Medxplorer brings Pathological Labs to your phone.
Here are 4 major reasons you should book these tests through your Medxplorer app.
1. Convenience: Your test samples (blood and urine) will be collected from right where you are.
2. Save Money: You save upto 30% on these tests.
3. Choose the Best: You get options of various labs to chose from and compare the offers, too.
4. Easy Access to Results: Your results are always saved on your Medxplorer account, for an easy access and for posterity.
You can book tests from your preferred Labs, like Thyrocare, Quest Diagnostics, Labstreet.
Yes. Your Lab test booking will be initiated under your registered account, on Medxplorer.
Home sample collection is completely safe and highly convenient. Trained staff visit you, equipped with all the necessary arrangement for collecting the samples. They are efficiently trained to take blood samples also and hygienically retrieve the samples to the respective Lab.
Usually, most sample collection is scheduled between 5 AM and 2 PM. However, your availability and convenience remain a priority.
Yes, you can reschedule the appointment. Cancellations, will incur a cancellation charge equal to the pickup fee.
You can pay through Netbanking, Credit Card, Debit Card or E-wallet (PayU).
No. Since the Lab tests are pre-booked, the payment should be made online, on Medxplorer app or website. Do you deliver test report over email?